Ticketing Operations Internship

Spearfish Sasquatch Baseball Club Spearfish, SD

About the Job

Mid May - Mid August Game Day Responsibilities

  • Assist customers in purchasing tickets at stadium
  • Print tickets and distribute to customers
  • Accept payment from customers who purchase tickets for game
  • Produce nightly attendance count and report to Crow’s Nest
  • Prepare and inventory party deck wristbands for each game
  • Assist in all pre-game set-up and post-game clean up operations as needed
  • Set up / tear down ticketing Will Call tent General Responsibilities
  • Fill ticket orders for single games, season tickets, group tickets, and party deck reservations via phone, email, or in person
  • Must become proficient with online ticketing system and equipment
  • Must become knowledgeable about all ticket prices, packages, and promotions
  • Maintain box office organization in order to fill orders efficiently
  • Compile ticket sales reports for use by management
  • Communicate with concessions personnel on estimated attendance, including party deck numbers for planning purposes
  • Deliver tickets to season ticket holders and corporate sponsors throughout the Spearfish area
  • Call prospective customers and businesses and sell tickets and ticket packages
  • Assist in all aspects of team operations and other duties as assigned by management
  • Must attend weekly planning meeting with management. Skills & Experience Required
  • Excellent communication and customer service skills required
  • Excellent time management and organizational skills required
  • Previous ticketing experience a plus
  • Proficient in cash register (Credit cards and cash)
  • Ability to learn and become efficient with ticketing system software Host Families & Weekly Stipend Available