Account Manager - Mason

Life Time Fitness Mason, OH

About the Job

Description
Position Summary

The Account Manager sells and promotes Life Time Fitness memberships, programs, services, and products by motivating current and prospective members to achieve their fitness goals. They establish personalized relationships with each new and existing club member. The Account Manager maintains the business plan and marketing strategies to increase membership retention, membership sales, and drive revenue from Life Time Fitness products and services.

Job Duties and Responsibilities

  • Educates members on how Life Time Fitness can help them achieve a healthier way of life
  • Participates in promoting the ongoing services provided by our best in class fitness professionals
  • Achieves daily, weekly and monthly acquisition and retention goals through persistent and enthusiastic outreach
  • Customizes the buying experience by encouraging involvement with our people, programs and places to align with the unique needs, interests and goals of each prospective member
  • Collaborates daily with club leadership to ensure effective onboarding and strong retention of members
  • Attends monthly regional sales meetings to further align with regional and company objectives
  • Oversees daily meetings to align with club acquisition and retention strategies
  • Initiates, develops and maintains personalized relationships with members
  • Attends one-on-one meetings with the Sales Manager to discuss revenue and unit goals, assess performance, and review individual business plans

Position Requirements
  • High School Diploma or GED
  • 1 to 3 years of experience in sales or customer service
  • Experience in meeting and exceeding goals in a performance based culture
  • Completion of Life Time University Account Manager, Personal Training and Leadership Certification once hired
  • Ability to work a variety of work schedules
  • Ability to sit, stand, walk, reach, climb or lift up to 50 pounds

Preferred Requirements
  • Bachelors degree in Business, Marketing, Sales or a related field
  • Experience in Microsoft Dynamics CRM